TERMS

I provisionally book the clients required date, subject to my availability. This provisional booking will expire after a period of 7 days. A booking is not considered final until your booking form, signed terms and conditions and deposit have been returned. All deposits are non-refundable

The Booking Form is proof of verbal or electronic agreement and shall include any other terms and conditions agreed between both parties (The Client and Choice Entertainment). Any alterations must be agreed by both parties

Outstanding balances are payable on invoice 21 days prior to an event (unless previously arranged).

In the event of payment of the final balance not being received once setting up is completed, Choice Entertainment are not obliged to provide sound and lighting for the event. Choice Entertainment will seek to recover costs at a later date, including additional costs of setting up and travelling time

If the event is cancelled within 21 days of the function, the client is liable to pay 50% of the outstanding balance to Choice Entertainment. If the event is cancelled within 14 days of the function, the client is liable to pay the full remaining balance to Choice Entertainment

In the unlikely event of Choice Entertainment having to cancel due to sickness or unforeseen circumstances, any fees paid to us by the client shall be refunded in full. (This will be the full extent of Choice Entertainments liability) or in such circumstances, an alternative reputable disco entertainment company will be provided, although for your peace of mind, this has never happened

In the unlikely event that my equipment should totally fail (excluding circumstances beyond my control i.e. a power cut) a pro rata refund will be given for the time remaining. Back up equipment is always carried

Upon arrival at the venue, should Choice Entertainment be temporarily rejected due to circumstances not involving Choice Entertainment or should there be a power failure no refunds are applicable regardless of the start time.

Should additional entertainment time be required, overtime is charged at £75 per extra hour performed. This must be paid either in full, prior to the commencement of overtime, or on an hourly basis. If payment for overtime is not received, Choice Entertainment are not obliged to provide any further sound and lighting performance (unless previously arranged)

I require access to the function room normally 2 hours prior to the start time to set up and co ordinate sound and lighting and 1 hour minimum to pack up and vacate the venue

I reserve the right to cancel my services should I discover that the venue is unsuitable or dangerous. In these circumstances, no refund will be made. I will liaise with the event coordinator to determine that the venue is equipped with at least 2 working standard sockets

If at any time, before or during the event, I deem myself or my property to be under threat, I reserve the right to terminate my services without further notice. In these circumstances, no refund will be made

Choice Entertainment will always ask the organisers permisision before using photographic or recording equipment at your function. Video or images may be used at a later time for promotional purposes. I do not use promotional material that contains images of children.  

Before booking dry ice or smoke machines, it is the client’s responsibility to check if there are any restrictions with the venue.

I carry Public Liability Insurance and Portable Appliance Testing certificates. Proof of these documents can be seen on my PLI and PAT page and are available upon request

PRIVACY POLICY

Choice Entertainment asks clients to supply personal data when booking an event, such as name, address, telephone and email contact details. I use this data only for the purpose of organisation, or communicating with the client about the status of an event

I treat this customer information as private and confidential and I will not disclose this information to other individuals or organisations unless required by law

I will not distribute customer information to be used in mailing lists, surveys, or any other purpose other than what is required to perform our services

Choice Entertainment is committed to safeguarding the privacy of my clients personal data